Before using any Eaglnex software, users are required to review and accept our End-User License Agreement (EULA). This page outlines the terms governing your use of Eaglnex Office tools, including usage rights, restrictions, and compliance obligations.
1. Overview
1.1 This product and related services are applications and services legally owned and operated by us. This "User Agreement" (hereinafter referred to as "this Agreement") is an agreement between you and us regarding your use of this product and related services.
1.2 Please carefully read and fully understand this Agreement before using this product and related services, particularly clauses relating to limitation of liability, licensing of rights, information usage, applicable law, and dispute resolution.
1.3 If you are a minor, both you and your legal guardian should carefully read, fully understand, and agree to this Agreement. If you are under the age of 16 (or the applicable age of digital consent in your jurisdiction), you must obtain verifiable parental or guardian consent before using our services.
1.4 If you do not agree to the terms of this Agreement, please do not use this product and related services. By choosing to use this product and related services, you acknowledge that you have fully understood this Agreement and agree to be bound by this Agreement and other related agreements and rules (including but not limited to the Privacy Policy) as a party to this Agreement.
1.5 We reserve the right to arrange for affiliates, controlling companies, successor companies, or third parties approved by us to continue operating this product and related services according to operational needs. Certain services covered by this Agreement may be provided to you by such entities, and by accepting such services, you agree to be bound by this Agreement.
1.6 When using this product and related services, you may also use products or services provided by third parties. In addition to complying with this Agreement, you should also comply with third-party user agreements and applicable laws. We and third parties shall each bear responsibility for any disputes within the scope prescribed by law and agreement.
1.7 If you have any questions, comments, or suggestions regarding this Agreement, please contact us through our official contact channels.
2. Products and Services
2.1 You may obtain this product and access related services through our official channels and officially authorized distribution channels. If you obtain this product through unauthorized channels, we cannot guarantee that the unofficial version will function properly or securely.
2.2 We may develop different versions for different devices. You should obtain, download, and install the appropriate version according to your actual device requirements.
2.3 You may use this product and related services or update versions as needed. If you no longer need to use this product, you may uninstall the software at any time. We welcome your feedback regarding your reasons for uninstalling.
2.4 To improve user experience and services, we will periodically provide updates or changes to this product and related services, including but not limited to deletion, modification, upgrade, feature enhancement, development of new services, and replacement of existing content.
2.5 After updates to this product and related services, we will notify you through appropriate means where feasible, including but not limited to system prompts and website announcements.
2.6 After the release of updated versions, older versions may no longer be usable. We do not guarantee the continued availability of older versions or corresponding customer support services.
2.7 After updates or changes to this product and related services, you should only continue to use them after accepting the adjustments we have made. We may change or limit certain features according to business development needs.
2.8 Unless you have obtained prior written authorization from us, you shall not copy, adapt, distribute, mirror, trade, or use this product and related services as a tool to provide commercial services to others, or engage in any other unauthorized access or use.
2.9 We grant you a personal, revocable, non-transferable, non-exclusive right to lawfully use this product and related services. You do not own this product. You may use this product and related services for personal learning, work, and entertainment purposes, but you may not directly use this product and related services to provide commercial services to third parties, whether for profit or not. Our failure to exercise any of the foregoing rights shall not constitute a waiver of such rights. The validity of this license depends on the following conditions:
(a) Your use of this product does not violate this Agreement or any rules of this product.
(b) You have obtained the necessary authorization and qualifications to use this product and related services.
(c) This Agreement has been fully accepted and has not been violated.
(d) You have not infringed upon our intellectual property rights or other legal rights in any way.
3. Account Terms
3.1 "Account" refers to the electronic identity credential you use to log in and use this product and related services as a registered user.
3.2 When you need to terminate your use of account services, you may apply to cancel your account if the following conditions are met:
(a) You may only apply to cancel your own account and follow our cancellation process.
(b) You shall remain responsible for your actions using this product and related services before account cancellation.
(c) After successful cancellation, account records and features cannot be recovered or provided.
(d) For any remaining rights in your account (including membership benefits, balance, etc.), you choose to voluntarily forfeit them and do not require any form of compensation from us.
3.3 If you need to cancel your account, you may contact us through official channels. We will complete the cancellation or communicate with you to confirm account cancellation matters within fifteen (15) business days of receiving your request.
3.4 You understand and agree that your account shall not violate applicable laws, regulations, and relevant rules. Your account name and other registration information shall not contain illegal or harmful information. You shall not open an account using another person's name without permission (including but not limited to using another person's name, title, avatar, or other means likely to cause confusion), and you shall not maliciously register accounts (including but not limited to frequent registration or batch registration of accounts). You must comply with relevant laws and regulations during account registration and use, and shall not engage in any behavior that harms national interests, damages the legitimate rights of other citizens, or is harmful to social morality. We reserve the right to review the registration information you submit, but such review does not impose any obligation on us.
3.5 Your registered account is for your personal use only. Without our written consent, you are prohibited from gifting, lending, renting, transferring, selling, or otherwise permitting others to use the account. If we discover or have reasonable grounds to believe that the user is not the original account registrant, we have the right to immediately suspend or terminate services to that account and permanently disable it to protect account security.
3.6 You are responsible for maintaining the security and confidentiality of your account and password, and shall bear full legal responsibility for all activities conducted under your registered account name, including but not limited to any data modifications, statements, payments, and other actions on this product and related services that may give rise to legal liability. You should attach great importance to the confidentiality of your account and password and shall not disclose your account and password to others under any circumstances. If you discover that others have used your account without permission or any other security breach, you should immediately notify us for handling.
3.7 If you forget your account information or cannot log in due to other circumstances, you may request to recover your account information through the guidance on the product and related pages or by contacting us officially. You understand and acknowledge that the account recovery mechanism only identifies whether the information provided by the applicant is consistent with the backend information and cannot guarantee that the applicant is the true authorized user of the account. We specifically remind you to properly safeguard your account information. You should log out after use. You shall bear corresponding responsibility for theft or password loss due to your own improper safeguarding or other force majeure factors.
3.8 When registering, using, and managing your account, you should ensure that the information you fill in is true. If the materials or information you submit are inaccurate, untrue, non-standard, illegal, or if we have reason to suspect they are erroneous, false, or illegal, we have the right to refuse to provide you with related services. You may not be able to use this product and related services, or some features may be restricted during use.
3.9 After you complete account registration, login, and reasonable and necessary verification, you may request us to query and correct the personal information you have submitted. You understand and agree that for security and identity verification purposes (such as account information or password recovery services), you may not be able to modify the initial registration information and other verification information provided at registration. You may also apply to cancel your account. We will assist you in canceling your account after completing reasonable and necessary verification of identity, security status, device information, infringement complaints, etc., and will delete all information about your account according to your request, unless otherwise required by law.
4. User Privacy and Data Protection
4.1 We are committed to protecting your personal information (i.e., information that can identify you independently or in combination with other information). Protecting user personal information is one of our fundamental principles.
4.2 In using this product and related services, you may need to provide your personal information so that we can provide you with better services and corresponding technical support. We will protect your rights to browse, correct, delete relevant personal information, and withdraw authorization in accordance with the law.
4.3 We will employ encryption technology, anonymization processing, and other technical measures and security measures appropriate to this product and related services to protect your personal information.
4.4 Data Processing and Legal Basis: We process your personal data based on the following legal grounds:
Performance of contract when providing our services to you
Your consent, where applicable
Our legitimate interests in improving and securing our services
Compliance with legal obligations
4.5 Your Data Rights: Depending on your jurisdiction, you may have the following rights regarding your personal data:
Right to access your personal data
Right to rectification of inaccurate data
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent at any time
Right to lodge a complaint with a supervisory authority
4.6 International Data Transfers: If we transfer your personal data outside your country of residence, we will ensure appropriate safeguards are in place in compliance with applicable data protection laws.
4.7 Data Retention: We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations.
4.8 For detailed information about how we collect, use, store, and protect your personal information, please refer to our Privacy Policy.
5. User Conduct Standards
5.1 You shall be responsible for your use of this product and related services. Unless permitted by law or with our prior written consent, your use of this product and related services shall not include the following conduct:
(a) Using any unauthorized plugins, add-ons, systems, or third-party tools to interfere with, disrupt, modify, or otherwise affect the normal operation of this product and related services.
(b) Engaging in any behavior that endangers computer network security using or targeting this product and related services.
(c) Illegally intruding into networks, interfering with normal network functions, stealing network data, or other activities that endanger network security.
(d) Providing programs or tools specifically used for activities that endanger network security, such as intruding into networks, interfering with normal network functions and protective measures, or stealing network data.
(e) Providing technical support or assistance to others who are known to be engaged in activities that endanger network security.
(f) Using unauthorized data or accessing unauthorized servers/accounts.
(g) Entering public computer networks or other people's computer systems without permission and deleting, modifying, or adding stored information.
(h) Attempting to probe, scan, or test system or network weaknesses without permission, or other actions that damage network security.
(i) Attempting to interfere with or disrupt the normal operation of systems or websites, deliberately spreading malicious programs or viruses, and other actions that disrupt normal network information services.
(j) Reverse engineering, disassembling, decompiling, or otherwise attempting to discover the source code of this product and related services.
(k) Other behaviors that violate laws, regulations, this Agreement, our relevant rules, or infringe upon the legitimate rights of others.
5.2 If we have reason to believe that your behavior violates or may violate the above provisions, we may independently judge and handle the situation, and at any time have the right to terminate services to you without prior notice and pursue relevant legal responsibilities. Please note that this does not mean we guarantee to timely handle all violations by you or other users, nor does it impose any obligation on us.
5.3 The information you create, comment on, publish, and disseminate should comply with laws and regulations. You guarantee that such information does not infringe upon any legitimate rights of the state, society, or any third party, and guarantee its authenticity. Otherwise, we have the right to immediately take appropriate measures. You agree and undertake not to create, copy, publish, or disseminate the following information:
(a) Content that violates applicable laws and regulations.
(b) Content that endangers public security or discloses confidential information.
(c) Content that incites violence, discrimination, or hatred against any group.
(d) Content that damages the reputation, honor, or interests of others.
(e) Content that promotes terrorism or extremism.
(f) Content that promotes discrimination or hatred based on race, ethnicity, religion, gender, sexual orientation, disability, or national origin.
(g) Content that fabricates or spreads rumors, false information, or disrupts public order.
(h) Content that spreads or promotes obscenity, pornography, gambling, violence, murder, terror, or incites crime.
(i) Content that endangers network security or uses networks to engage in harmful activities.
(j) Content that insults or defames others or infringes upon their legitimate rights.
(k) Content involving the privacy, personal information, or data of others.
(l) Content containing vulgar language that damages public order and morals.
(m) Content that infringes upon the privacy rights, reputation rights, portrait rights, intellectual property rights, or other legitimate rights of others.
(n) Commercial advertisements, promotional information, excessive marketing information, and spam.
(o) Other information containing content that violates laws, regulations, policies, interferes with normal operations, or infringes upon the legitimate rights of other users or third parties.
5.4 You may report various illegal activities, harmful content, or other violations to us through our official contact information. We will handle your reports in a timely manner.
6. Information Content Usage Standards
Without our written permission, no user or third party shall authorize, allow, or assist others in performing the following actions on the information content in this product and related services:
(a) Copying, reading, or using the information content of this product and related services for commercial purposes.
(b) Editing, organizing, or arranging the information content of this product and related services without authorization and displaying it through channels outside of this product and related services.
(c) Independently or assisting third parties in generating traffic, reading volume guidance, transfer, hijacking, or other adverse effects on the information content of this product and related services.
(d) Other behaviors that illegally obtain or use the information content of this product and related services.
7. Breach of Agreement
7.1 For your violation of this Agreement or other service terms, we have the right to independently judge and take measures such as advance warning, content deletion, restriction of part or all of account functions, termination of services, and permanent closure of accounts according to the circumstances. We are not responsible for any consequences caused by your inability to use your account and related services normally or your inability to obtain assets or other rights in your account. We have the right to announce the processing results and have the right to decide whether to restore the use of the relevant account based on actual circumstances. For behavior suspected of violating laws, regulations, or suspected illegal crimes, we will retain relevant records and have the right to report to relevant authorities, cooperate with investigations, and report to public security authorities in accordance with the law. We have the right not to restore deleted content.
7.2 If your violation of this Agreement or other service terms causes third-party complaints or litigation claims, you should handle them yourself and bear all possible legal responsibilities. If your illegal or breach of contract behavior causes us and our affiliates, controlling companies, and successor companies to compensate any third party or be punished by state authorities, you shall also fully compensate us and our affiliates, controlling companies, and successor companies for all losses suffered thereby.
7.3 We respect and protect the intellectual property rights, reputation rights, name rights, privacy rights, and other legitimate rights of users and others. You guarantee that the text, pictures, videos, audio, links, files, etc., uploaded when using this product and related services do not infringe upon any third party's intellectual property rights, reputation rights, name rights, privacy rights, or other rights and legitimate interests. Otherwise, we have the right to remove the suspected infringing content upon receiving notice from the rights holder or relevant party. You should handle all rights claims made by third parties yourself and bear all possible legal responsibilities. If your infringement causes losses to us and our affiliates, controlling companies, and successor companies (including but not limited to economic and goodwill losses), you shall also fully compensate us and our affiliates, controlling companies, and successor companies for all losses suffered.
8. Modification, Interruption, and Termination of Services
8.1 You understand and agree that this product and related services provided by us are provided under current technical and conditional limitations. We will make our best efforts to provide you with services and ensure continuity and security of services. You understand that we cannot always foresee and prevent legal, technical, and other risks, including but not limited to force majeure, network reasons, third-party service defects, third-party websites, and other reasons that may cause service interruption, inability to use this product and related services normally, and other losses and risks.
8.2 You understand and agree that we have the right to modify, interrupt, suspend, or terminate this product and related services according to specific circumstances for the needs of overall service operation and platform security.
8.3 Service Discontinuation Notice: In the event we decide to discontinue this product or any material features thereof, we will provide you with reasonable advance notice (typically 30 days) where practicable, except where immediate discontinuation is required for security, legal, or technical reasons.
9. Advertising
9.1 You understand and agree that we may display, push relevant information, advertisements, or brand promotion information to you on product and related service pages, including displaying third-party commercial advertisements (including but not limited to information, mobile applications, third-party service links). We cannot guarantee the authenticity and validity of third-party commercial advertisements. Please use your own judgment.
9.2 We may also send commercial advertisements to you by email, SMS, or other means. You may choose to refuse to receive such advertisements. If you choose to refuse, we will no longer provide such commercial advertisements through the corresponding channels.
9.3 Advertising Disclosure: Any advertisements displayed within our services will be clearly identified as such. We are not responsible for the content, accuracy, or availability of third-party products or services advertised.
10. Intellectual Property
10.1 The intellectual property rights of the content provided by us in this product and related services (including but not limited to software, technology, programs, web pages, text, pictures, images, audio, video, charts, layout design, electronic documents, etc.) belong to us and our actual rights holders. The copyrights, patent rights, and other intellectual property rights of the software on which we provide products and related services are owned by us and our actual rights holders. Without the permission of us and our actual rights holders, no one may use (including but not limited to monitoring, copying, disseminating, displaying, mirroring, uploading, downloading through any robot, crawler, or other program or device) the content in this product and related services without authorization.
10.2 You shall not delete any rights marks on this product and related services.
10.3 You shall not use any rights marks contained in this product and related services in any express or implied manner without authorization.
10.4 You understand and undertake that the content you publish, provide, and upload when using this product and related services (including but not limited to text, pictures, audio, files, and all components contained therein) is original or you have obtained legal authorization. The intellectual property rights of the content generated by your uploading and publishing belong to you or the original copyright owner, but you should authorize us to use the content you upload based on the functions or services you choose.
10.5 DMCA/Copyright Compliance: If you believe that any content on our services infringes your copyright, please contact us with a detailed notice including identification of the copyrighted work, the infringing material, your contact information, and a statement of good faith belief. We will respond to valid notices in accordance with applicable law.
11. Disclaimers
11.1 You understand and agree that this product and related services may be affected or interfered with by various factors. We do not guarantee (including but not limited to):
(a) This product and related services are completely suitable for user requirements.
(b) This product and related services are uninterrupted, timely, secure, reliable, or error-free.
(c) Any software, services, or other materials obtained by users through us meet user expectations.
(d) Any errors in this product and related services can be corrected.
11.2 Please be cautious about the information you encounter when using our products and related services and judge its authenticity yourself. You should bear corresponding responsibility for losses caused by actions you take based on information in our products and related services.
11.3 When you use this software or request us to provide specific services, we may call third-party systems or support your use or access through third parties. The results of use or access are provided by such third parties. We do not guarantee the security, accuracy, validity, or absence of other uncertain risks of services, content, or results provided through third-party systems. Any disputes and damages arising therefrom are unrelated to us, and we do not bear any responsibility.
11.4 You understand and agree that in the process of using this product and related services, you may encounter force majeure factors (force majeure refers to objective events that cannot be foreseen, overcome, and avoided), including but not limited to government actions, natural disasters (such as floods, earthquakes, typhoons, etc.), network reasons, wars, strikes, riots, etc. When force majeure occurs, we will try to repair it as soon as possible, but we are exempt from liability within the scope permitted by laws and regulations for suspension, interruption, termination of services, or any losses caused by force majeure.
11.5 Our right to handle illegal content according to this Agreement does not constitute our obligation or commitment. We cannot guarantee that we will timely discover illegal behavior or take appropriate action.
11.6 You understand and agree that we only guarantee the current actual use effect of this product and related services. Regarding this product and related services, we do not provide any kind of express or implied guarantee or condition, including but not limited to guarantees of the validity and effectiveness of this product and related services. You should bear corresponding risks for your use of this product and related services.
11.7 Limitation of Liability: TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (A) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES; (B) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES; OR (C) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT.
11.8 Cap on Liability: EXCEPT AS OTHERWISE REQUIRED BY LAW, OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE USE OF THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU HAVE PAID TO US FOR THE SERVICES DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE DATE OF THE CLAIM.
11.9 Essential Purpose: THE LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN US AND YOU.
12. Paid Content
12.1 Some content of this product and related services requires payment to access. You may choose whether to make payment at your own discretion. Please carefully read the functional effects, service content, usage rules, etc. of specific paid content before purchase. If you have any questions about specific paid content, please consult us for confirmation before purchase. If there is a separate agreement for certain paid features, you should ensure that you have carefully read, understood, and agreed to all the content of the corresponding agreement before purchase.
12.2 If a specific service or benefit does not indicate a usage period, the usage period of these services shall be from the time you start using the service until the service is discontinued in the software.
12.3 Subscription Terms: For subscription-based services:
Subscriptions will automatically renew unless cancelled before the end of the current billing period
You may cancel your subscription at any time through your account settings
No refunds will be provided for partial billing periods, except as required by applicable law
12.4 Refund Policy: Refund requests will be evaluated on a case-by-case basis. Statutory refund rights under applicable consumer protection laws are not affected by this Agreement.
12.5 Price Changes: We reserve the right to change our prices. For existing subscribers, price changes will take effect at the start of the next subscription period following notice of the price change.
13. Terms for Minors
13.1 If you are a minor, you should read and agree to this Agreement under the supervision and guidance of your guardian and with your guardian's consent before using this product and related services.
13.2 We attach importance to the protection of minors' personal information. When filling in personal information, minor users should strengthen their awareness of personal protection and be cautious. They should obtain the consent of their guardian and use this product and related services correctly under the guidance of their guardian.
13.3 Minor users and their guardians understand and confirm that if you violate laws, regulations, or this Agreement, you and your guardian shall bear all legal responsibilities resulting therefrom in accordance with the law.
13.4 Parental Controls: We encourage parents and guardians to monitor their children's use of our services. If you believe we have collected personal information from a child under the applicable age of consent without parental consent, please contact us immediately.
14. Dispute Resolution and Arbitration
14.1 Informal Resolution: Before filing any formal legal action, you agree to first contact us and attempt to resolve the dispute informally. Most disputes can be resolved this way.
14.2 Binding Arbitration: If we cannot resolve a dispute informally, you agree that any dispute, claim, or controversy arising out of or relating to this Agreement or the use of our services shall be settled by binding arbitration, except that either party may seek injunctive or other equitable relief in any court of competent jurisdiction.
14.3 Class Action Waiver: YOU AND WE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR OUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
14.4 Arbitration Procedures: The arbitration shall be administered by a recognized arbitration organization in accordance with its rules. The arbitration shall be conducted in the English language. The arbitrator's decision shall be final and binding.
14.5 Exceptions: Notwithstanding the foregoing, either party may bring an individual action in small claims court for disputes within the court's jurisdiction.
14.6 Opt-Out: You may opt out of this arbitration agreement by sending written notice of your decision to opt out to our official contact address within thirty (30) days of first accepting this Agreement.
15. Governing Law and Jurisdiction
15.1 This Agreement shall be governed by and construed in accordance with the laws of the jurisdiction where our company is registered, without regard to its conflict of law principles.
15.2 For users in the European Union, nothing in this Agreement affects your rights under mandatory consumer protection laws in your country of residence.
15.3 For users in California, USA, you may have additional rights under the California Consumer Privacy Act (CCPA).
15.4 Any disputes not subject to arbitration shall be brought in the courts located in our registered jurisdiction, and you consent to the personal jurisdiction of such courts.
16. General Provisions
16.1 Entire Agreement: This Agreement, together with our Privacy Policy and any additional terms for specific services, constitutes the entire agreement between you and us regarding the use of our services.
16.2 Severability: If any provision of this Agreement is found to be unenforceable, that provision shall be modified to reflect the parties' intention or eliminated to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.
16.3 Waiver: Our failure to enforce any right or provision of this Agreement shall not be considered a waiver of such right or provision.
16.4 Assignment: You may not assign or transfer this Agreement or your rights hereunder without our prior written consent. We may assign this Agreement without restriction.
16.5 Notices: We may provide notices to you via email, in-app notifications, or posting on our website. You may provide notices to us through our official contact channels.
16.6 Force Majeure: Neither party shall be liable for any failure or delay in performing their obligations under this Agreement due to circumstances beyond their reasonable control.
16.7 Relationship of Parties: Nothing in this Agreement creates a partnership, joint venture, employment, or agency relationship between you and us.
16.8 Third-Party Beneficiaries: This Agreement does not confer any third-party beneficiary rights.
16.9 Headings: The section headings in this Agreement are for convenience only and have no legal effect.